After a storm or a fire, your insurer may ask what was on your house and when it went on. Who remembers the brand of paint on the siding, or the year the attic vents were replaced? Records made while the work was being done answer that. They count most for fire. Fire is less common than water or wind damage, but a fire claim runs about five times the average property claim.

Average amount paid per homeowners claim by cause of loss, 2019 to 2023
Cause of lossAverage claim paid (dollars)
Fire and lightning88,170
Water and freezing15,400
Wind and hail14,747
All other damage9,043
Theft5,524
Source

Source: Insurance Information Institute, Facts and Statistics: Homeowners and Renters Insurance, average losses 2019 to 2023.

In the source list: 1

Claims aren’t rare, either. The same source shows about 5 in every 100 insured homes had one in 2023.

What we record on every project

Before work starts, at the on-site assessment, we photograph each surface and note its condition. The written proposal names the scope and the product specifications. At the final walkthrough you get photos of the finished work, a punch list and your written workmanship warranty.

Pale pink paint cracking and curling off weathered vertical wood boards

Our pages on how we work and our warranty go through each piece.

The record of a project

  1. 01 Assessment photos

    At the on-site assessment we photograph the house and note the condition of each surface before we touch it.

  2. 02 Written scope and product specifications

    The written proposal names the scope and product specifications in writing before work starts.

  3. 03 Completion photos and walkthrough

    The final walkthrough, with a punch list, photo documentation of the finished work and your written workmanship warranty.

  4. 04 Maintenance visits

    On our maintenance program the record keeps growing, since every visit is documented in your portal.

What it is A before set, a list of what went on the house and an after set. Our records show the work we did. Your insurer decides coverage and pricing.

Wildfire work gets a fuller record

Wildfire work gets more paperwork, and its dates can matter at renewal. A wildfire mitigation audit comes with photos and ranked findings. When the work is done you get completion photos, materials records and a record of the Zone 0, 1 and 2 work for your AB 38 file. Fire-resistant coating jobs come with written product and application records.

Why do the dates matter? Under California’s Safer from Wildfires regulation (10 CCR §2644.9), insurers that price for wildfire risk have to factor certain mitigation measures into their rates. They also have to tell you your wildfire risk score by set deadlines.

Deadlines in 10 CCR §2644.9 for insurers that use a wildfire risk score
What the insurer owes youDeadline (days)
Score after you apply15
Score before renewal45
Score before a nonrenewal75
Revised score after mitigation30
Appeal acknowledged in writing10
Appeal decided30
Source

Source: California Code of Regulations, Title 10, §2644.9, subdivisions (h) and (i), in effect since 2022.

In the source list: 2

The one to watch is the revised score. Finish a listed measure between renewals and you can ask for one, with a dated record of the work in hand. The listed measures include Class A roofs, fire-resistant vents, enclosed eaves and multipane windows, 6 inches of noncombustible clearance at the base of the walls, and a cleared 5-foot zone.

A blank spiral notebook and a pencil on a wood table beside a trailing plant

Siding, decking and coatings aren’t on that list. We still document them, and your insurer decides whether any of it counts. Savings vary by insurer and policy, so ask your agent.

Maintenance visits keep the record current

On our maintenance program, every visit is documented in your portal. Once a year the defensible-space check records Zone 0, 1 and 2 conditions in writing. It’s based on CAL FIRE guidelines, and it isn’t a CAL FIRE inspection.

After a loss

If you do have a loss, the photos, product names and scope we gave you are yours to share with your insurer or adjuster.

What recent California figures say about coverage and claims, with sources
FigureWhat it means for youSource
61% of Los Angeles fire survivors surveyed said their insurer’s estimate of what it would cost to replace their home was too lowRecords of the materials and finishes on your house give you something concrete to point to when estimates differ.United Policyholders, 2025 LA Wildfires 12 Month Survey, 675 households, 2026
69% of the same households said they were underinsuredTalk to your agent about your limits before a loss, while there’s time to change them.United Policyholders, 2025 LA Wildfires 12 Month Survey, 2026
696,562 California FAIR Plan homeowner and commercial policies in June 2026More homeowners are shopping for coverage, and a clear record of the work on your house is one thing you can bring to that conversation.California Department of Insurance, Sustainable Insurance Strategy, updated October 2026
A red folder of papers resting on an open ring binder on a wooden desk

Do you still need your own photos? Yes. Ours cover the parts of the house we worked on. Yours cover the rest, including the inside and your belongings. Our guide to documenting your home before El Niño says what to photograph, and the fire insurance documentation checklist lists the wildfire paperwork.

What our records can’t do

Our records show the work we did. They don’t certify code compliance or insurability, and we don’t inspect homes for insurers. Your building department signs off permits, and we don’t promise coverage, premiums or credits.

Are we working for your insurance company? No. We’re your contractor, and you decide who sees our records. Will they bring your premium down? We can’t say. Ask your agent how your insurer treats finished mitigation work, and ask for a revised wildfire risk score if it uses one.

If you’d like a record started on your next project, request an estimate or call us at (650) 961-7415.

Sources (4)
  1. Insurance Information Institute, Facts and Statistics: Homeowners and Renters Insurance, average losses 2019 to 2023 iii.org (https://www.iii.org/fact-statistic/facts-statistics-homeowners-and-renters-insurance) Back
  2. California Code of Regulations, Title 10, §2644.9, subdivisions (h) and (i), in effect since 2022 law.cornell.edu (https://www.law.cornell.edu/regulations/california/10-CCR-2644.9) Back
  3. United Policyholders, 2025 LA Wildfires 12 Month Survey, 675 households, 2026 uphelp.org (https://uphelp.org/wp-content/uploads/2026/03/UP-2025-LA-Wildfires-12-Month-Survey-Results-Final.pdf) Cited 1, 2
  4. California Department of Insurance, Sustainable Insurance Strategy, updated October 2026 insurance.ca.gov (https://www.insurance.ca.gov/01-consumers/180-climate-change/Sustainable-Insurance-Strategy.cfm) Back
Written by McDermaid Restoration & Remodeling, a family run painting and remodeling company on the Bay Area Peninsula.Updated