Our warranty is in writing.

Every McDermaid project carries a written workmanship warranty. It’s stated in your contract, and your proposal spells it out before any work begins.

Written Warranty Terms in Your Contract CSLB #803672

Coverage

What the warranty covers.

Coverage varies by project type and preparation level.

Exterior with FPE

Fine Paints of Europe Master Certified application over PDCA Level 5 surface preparation, covered by our written workmanship warranty.

Interior Painting

All interior painting projects. Covers defects in workmanship and materials we supply, under normal conditions.

All Other Work

Written workmanship warranty on all other work, stated in your contract.

Covered & Not Covered

Covered and not covered.

✓ Covered

Defects in workmanship and materials

Peeling or blistering due to application defects
Premature coating failure from improper preparation
Adhesion issues related to workmanship
Product defects in materials we supply
Workmanship issues arising from our application

✗ Not Covered

Conditions outside our control

Damage from external causes (weather, impact, etc.)
Failure to maintain painted surfaces
Unauthorized repairs or modifications
Normal wear and tear
Color fading from prolonged sun exposure
Structural movement or settling

Making a Claim

If something isn’t right.

If something comes up after the job, a claim takes three steps.

01
Contact Us

Call (650) 961-7415 or email office@mcdermaidrestoration.com to report the issue.
02
Inspection

We’ll come out and inspect it to see whether the issue falls within warranty coverage.
03
Resolution

If it’s covered, we’ll schedule the repairs promptly, usually within two weeks of the inspection.

Upkeep

Care keeps the warranty in force.

Paint lasts longer when it’s looked after, and the warranty expects that care. These are the basics.

Exterior

Annual inspection for damage or wear
Clean surfaces annually with mild detergent
Address moisture issues promptly
Trim vegetation away from painted surfaces
Touch up damaged areas quickly

Interior

Clean walls with mild soap and soft cloth
Touch up scuffs with retained sample paint
Maintain humidity below 60% to prevent moisture damage
Address leaks immediately to prevent staining
Use rubber bumpers behind door handles

We also offer an Annual Maintenance Program that handles the inspection, cleaning, and touch-ups for you.

Questions about coverage?

We’ll send the full written terms for your project before any work begins.